What information you will need: Product item number and serial number
We are sorry to hear you are experiencing an issue with your product. You can locate relevant tech support articles for your product including troubleshooting and assembly help by first identifying the item number of your product. If you are unsure of your product’s item number, please visit our Product ID Guide HERE.
Once the item number is identified, please locate the product page on our website by searching the full item number into the search bar.
Click the appropriate product from the search results to view the product page.
Near the bottom of the page there is a tab labeled SUPPORT. Click this tab to view available articles.
You may also visit our comprehensive library of support articles for a wide variety of our products to assist with product troubleshooting, product assembly, product adjustments and so much more. Please visit our Technical Resource Center HERE.
You may also directly contact our Technical Support Department at (877) 224-0946 (option 3) or by emailing them at email@example.com for further assistance.
Drive does not have a repair center but your authorized local Drive provider may be able to repair or service the product in store. You may find a list of local providers HERE.